Facebook Connection Issues
Incident Report for OneLocal
This incident has been resolved.
Posted 5 months ago. Jan 02, 2019 - 16:59 EST
We are continuing to investigate this issue.
Posted 5 months ago. Jan 02, 2019 - 16:59 EST
As part of the OneLocal Dashboard, we connect to Facebook pages to surface reviews. Unfortunately, Facebook is having connection and synchronization issues and may not return new reviews temporarily. This seems to be a Facebook issue and our engineers are continuing to investigate.

As a result all new Facebook Reviews in your OneLocal Dashboard will not show for the next 4-6 hours. However, our team is working hard to restore this information. You may also receive a message in the dashboard stating "We are having trouble synchronizing reviews from one of your connected accounts".

We will continue to update this page as more information becomes available. We apologize for any inconvenience this may cause.
Posted 8 months ago. Sep 28, 2018 - 09:37 EDT
This incident affected: Merchant Dashboard and ReviewEdge.